Table of Contents
About us
About our terms and conditions
Privacy and cookie policy
Intellectual property rights and protection
Conduct / Behavior
Having an account on Topotrade.com
Content
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You agree not to
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You agree to
Selling on Topotrade.com
- Listing a product and product description.
- Remove a product
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Pricing:
- Price
- Currency
- Receiving the payment
Buying on Topotrade.com
- Ordering your product
- Pricing
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Paying
- Payment amount
- Payment methods
- In case you’re paying by credit card
- In case you are paying by bank transfer
Refund policy
Shipping
Disclaimer of warranties and limitation of liability
- Limitation of liability
- Disclaimer of warranties
Governing law and dispute resolution
About-us
Digital realities (SAS) is Simplified joint stock company based in 45 Avenue de la République,
75011 Paris, France who provides, via www.topotrade.com (also, “us”, “we”, “our” ) a
specialized online marketplace where land surveying instruments are bought and sold: this
platform links
buyers (someone who wants to buy a new or used land surveying instrument
online) and
sellers (someone who wants to sell his/her new or used land surveying instrument
online) of land surveying equipment from all around the world.
Once an instrument is sold, we take care of all the logistics from picking up the instrument to
delivering it to the buyer.
All instruments will be inspected and certified at our partners’ specialized workshops prior to
delivery: an instrument that is not certified will not be delivered and will be returned to the
seller. in this case, the seller will have to pay the shipping fee (link to shipping section) and the
buyer is refunded (link to refund section).
Once a seller lists his/her instrument, it becomes visible to all website users worldwide. the
seller can add the “negotiate the price” option to any of his/her listed products by opting in to
that option while adding their product. in this case, the buyer can make an offer which the seller
can accept or counter, this process ends when the buyer and seller agree on new terms or
decide to stop negotiating.
On the other hand, if a buyer can’t find the instrument he/she is looking for, it can be added to
their wish list. once added, it will be visible on our website and an alert email will be sent to all
known sellers of similar instruments so that they can make an offer. the buyer has the right to
accept, reject or counter they sellers’ offers.
About our terms and conditions
This page, in addition to the privacy and cookies policy, includes the general terms and
conditions of the website www.topotrade.com,
The following terms and conditions, in addition to the privacy and cookies policy, are the
only agreement between you and digital realities SAS while using www.topotrade.com
By using and/or accessing our website, you certify that you have read, understood, and
agreed to all of our terms and conditions. If you do not agree, please do not use and/or
access the website.
Occasionally, we may update our terms and conditions. However, we may not notify
you every time we do so. You are responsible for reviewing them from time to time.
To accept our terms and condition, we require you to be at least 18 of age. In case you
are using our platform and accepting all of our terms and conditions on the behalf of
another person or entity, you must be legally authorized to represent this person or
entity.
Our terms and conditions are written in English and maybe translated to other
languages for accommodation purposes only. If there is any conflict or inconsistency
between the English version and any other translation, English shall be the governing
and prevailing version.
Privacy and Cookies policy
Kindly refer to our Privacy and Cookies Policy section
Intellectual property rights and protection
- Trademarks (logo, domain, phrase)
- Copyrights (TCs)
- Intellectual property claim
Conduct / Behavior
At all times, Topotrade users must remain anonymous.
Topotrade users can interact with each other via our message service, however, they cannot at
any time reveal any identifying information (such as, without limitation, name, address, email,
phone number) to each other. Each interaction and potential transaction between a buyer and a
seller must be done through Topotrade who will act as an intermediary between the two
parties. To use and/ or access our website properly, all users must comply with these rules and
not share any identifying information with another user whatsoever. If any user fails to respect
these guidelines, sanctions (such as terminating your use of the website, deleting your account
may apply.
Having an account
To benefit from some of our website’s features, you may be asked to create an account. You
may also be asked to enter some personal information to which our privacy policy applies.
You are responsible for maintaining the confidentiality of your account, this includes your
username, your password, in addition to any other related account information. You also agree
to be held responsible for all activities that occur under your account.
Content (Including without limitation feedbacks, comments, product descriptions)
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You agree not to
- Reveal identifying information related to yourself or to others.
- Post unlawful content
- Post content with intellectual property rights unless you are the owner of such rights
- Post harmful, abusive, sexual, harassing, degrading and intimidating content
- Post any sort of misleading or false information
If you were found to be in non-compliance with the regulations above, we reserve
the right to remove any content uploaded by you.
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You agree to
Give us a non-exclusive right to use, adapt and display, unless we indicate otherwise,
the content you enter for social media and communication purposes.
Quality control and inspection
Whenever a buyer places his order and pays for the product he would like to purchase, we pick
the product from the seller and send it to a specialized workshop for a full quality control.
You agree that only our specialized workshop can determine the quality of your product. after
the inspection, a full report is sent to both parties.
- If the product is certified
The product is shipped to the buyer at his own cost
- If the product is not certified
The seller has two options:
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The seller agrees to fix the product at his own cost and after that the product is
shipped to the buyer who takes care of all the shipping fees.
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The seller refuses to fix his product. In this case, the seller agrees to pay all the
shipping fees (from his address to the workshop and from the workshop back to
his address) and the buyer gets a full refund.
Selling on Topotrade.com
- Listing a product and product description.
- Once a seller creates an account, he has the option to list a product
- Every product listed must be associated with a picture and a reliable description
that we review before displaying it on our website.
- We attempt to be as accurate as possible; however, we do not guarantee that
the displayed descriptions are accurate, complete, current and error free.
- Remove a product
At any time, a buyer can decide to remove his product from our website as long as no
purchase is being processed.
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Pricing
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Price: Every seller is free to determine the price of his product. We may suggest
a price based on information we have but the seller has no obligation to take our
advice into consideration.
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Every seller can edit the price of the product as long as no purchase is being
processed.
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Currency
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Every seller can choose the currency he wants (for example and without
limitation, USD, AUD, EUR, GBP, INR, AED)
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However, a seller doesn’t have the ability to update the currency he initially
chose as exchange rates change.
- Receiving the payment
The seller only receives the payment when the product is certified
Buying on Topotrade.com
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Order:
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Ordering your product: After the buyer submits his order, we’ll wait for his
payment. Once the payment is accepted, we’ll process the order.
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In case the buyer submits his order but delays the payment, another interested
client can still purchase the same product.
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All orders are subject to availability of stock.
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Pricing
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The seller may in his sole discretion change the price of his product without
notice, this may affect the displayed price of the product.
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We do not provide price protection or refunds in case of a price drop or
promotional offering.
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Paying
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Payment amount: The buyer agrees to pay the cost of the products as
determined by the seller, the 20% commission, along with delivery charges,
additional taxes and governmental fees that differ from a country to another.
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The payment must be done all at once regardless of the amount or else the order
will not be processed.
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Payment methods:
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In case you’re paying by credit card: The buyer will be required to provide our
third-party payment processor with valid payment information. The buyer
also authorizes the third-party payment processor to use the information you
entered and in order to process your payment. The buyer also agrees that his
use of these third-party payment processors is subject to their terms and
conditions, therefore, digital realities SAS cannot be held responsible or liable
for any activity made through a third party.
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In case you are paying by bank transfer: The buyer agrees to pay all the bank
transfers fees in addition to the final cost that includes what we mentioned in
the section above.
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Refund policy
We do not offer the buyer the possibility to get his money refunded UNLESS the
product is not certified by our specialized workshop
Shipping
All our prices are EXW (Ex Works). However, upon our customers’ request, we can ship DAP
(door at place excluding import taxes and customs). What we provide is an estimated shipping
date, however it is not a guarantee. We’ll ship your order to the shipping address you enter, we
are not responsible for any of the information you submit and we have no obligation in
correcting what you write in the shipping address section.
Disclaimer of warranties and limitation of liability
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Limitation of liability
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You expressly agree that your use of our website is at your sole risk.
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You agree not to hold us responsible for damages of any kind arising from the
use of our website
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www.topotrade.com may provide links to third-party websites operated by other
entities other than digital realities SAS in case you decide to visit any of these
links, you do so at your own risk. we assume no responsibility for anything that is
displayed, used and done by these websites.
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Disclaimer of warranties
You understand and agree that the service is provided on an “as is” and “as available”
basis, unless otherwise specified in writing.
Governing law and dispute resolution
By using
www.topotrade.com you agree that the French law, without regard to principles of
conflict of laws, will govern these terms and conditions in addition to any dispute that might
arise between you and Digital realities SAS.
Digital Realties SAS – 45 Avenue de la République – 75011 Paris - France